Privacy Policy
The protection of your personal data is of particular concern to us. In the following, we inform you about the collection, processing and use of your data in accordance with the applicable data protection regulations, in particular the GDPR.
Responsible for data processing
GVB GmbH – Solutions in Glass
Nordstern-Park 2
52134 Herzogenrath
Phone: +49 2406 6655880
Email: info@g-v-b.de
VAT ID: DE275411216
Local Court Aachen HRA 16683
Managing Directors: Mr. Norbert Braun and Mrs. Jana Strauch-Braun
Use and Disclosure of Personal Data
We use the personal data provided by you exclusively:
Disclosure to Third Parties
Your personal data will only be passed on to third parties if:
Data Deletion
Your personal data will be deleted as soon as the purpose of storage has been fulfilled or you revoke your consent, unless statutory retention periods prevent this.
Right of Revocation
You can change or delete the personal data you have provided at any time. If you require assistance, please contact us. You can object to the processing of your data for direct marketing purposes at any time (Art. 21 GDPR).
Weblinks to other Websites
Our online offer contains links to external websites. We have no influence on compliance with data protection regulations by their operators and accept no liability for this. Please inform yourself directly on the linked websites about their data protection guidelines.
Website Hosting
Our website is operated with WordPress and hosted by IONOS SE. WordPress itself does not process any personal data for its own purposes, but provides the technical basis. Personal data that you enter on the website (e.g. in the contact form or when placing orders) is processed exclusively within the scope of the plugins and functions we use. IONOS only provides the technical infrastructure and does not process your data itself. IONOS uses technical and organizational measures to protect your data. Further information on data protection at IONOS can be found here: IONOS Datenschutzerklärung
Legal Basis for Data Processing
The processing and storage of the required personal data takes place on the basis of the GDPR. It is carried out to fulfill the contract (Art. 6 para. 1 lit. b GDPR), e.g. for order and payment data, billing information and delivery addresses, as well as for communication in the context of order processing, and on the basis of your consent (Art. 6 para. 1 lit. a GDPR) for newsletters, marketing, analysis and tracking tools. Legal obligations (Art. 6 para. 1 lit. c GDPR), e.g. retention obligations, are also fulfilled.
Your payment data is processed in accordance with Art. 6 para. 1 lit. b GDPR and includes in particular your name, your address and your contact information. If necessary, we use legitimate interest (Art. 6 para. 1 lit. f GDPR) for website optimization, IT security and protection against misuse; particularly sensitive data will only be processed with express consent (Art. 9 para. 2 lit. a GDPR). The data is stored in accordance with the statutory retention obligations. The processing takes place on the basis of your consent or for the fulfillment of the contract (Art. 6 para. 1 lit. a, b GDPR).
Accounting
We use Lexware Professional for invoicing and accounting. Your order and payment data will be processed and transmitted to our merchandise management system in order to fulfill the contract and to comply with statutory retention obligations (Art. 6 para. 1 lit. b, c GDPR). The software is operated in accordance with the applicable data protection guidelines. Further information can be found in Lexware’s privacy policy.
WooCommerce & Extensions
Management of orders and accounts: We use plugins to operate our online store. The plugins mentioned process personal data such as name, address, e-mail, telephone number and payment information, exclusively for the fulfillment of your orders and for the processing of the purchase contract; to process orders, create invoices and send deliveries. The processing takes place exclusively on the basis of your consent or for the fulfillment of the purchase contract (Art. 6 para. 1 lit. b GDPR).
WooCommerce
WooCommerce supports the management of your order and the creation of the order confirmation. Your order and payment information is transmitted to our merchandise management system to process your order. You can find more information about WooCommerce’s privacy policy here: https://woocommerce.com/privacy-policy/.
Germanized for WooCommerce / Pro
Germanized Pro extends WooCommerce to meet legal requirements for German online stores, e.g. invoicing, cancellation policy and PDF documents. Customer data is processed within the store. The plugin is operated in accordance with the applicable data protection guidelines. Further information can be found in the provider’s privacy policy at https://vendidero.de/datenschutzerklaerung.
Discount Rules, WC Min Max Quantities
This extension only processes personal data in connection with product orders, e.g. for discounts or quantity restrictions. No data is passed on to third parties.
Flexible Shipping PRO
These plugins enable individualized product options and flexible shipping calculations. Customer data such as product selection, delivery address and order information are processed.
YITH WooCommerce Wishlist
If you create wish lists, the data entered for this purpose (e.g. name, e-mail, products) will be stored in order to provide the function. The data is only used within our platform and is not passed on to third parties without consent.
Payment Service Provider
We use the following payment service providers to process your orders:
PayPal
If you pay via PayPal, your payment data will be forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR. Further information on this can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Prepayment
With the prepayment payment method, payment is made by bank transfer to our bank account. The data required for the payment will be processed by your bank. The processing of your payment data is based on Art. 6 para. 1 lit. b GDPR, as the data processing is necessary for the fulfillment of the contract.
Purchase by Invoice
For payment by invoice, we collect the data required for invoicing and payment via Lexware Professional. Processing is carried out on the basis of Art. 6(1)(b) and (c) GDPR (contract fulfillment and statutory retention obligations). The data is stored in accordance with statutory retention periods.
Marketing / Tracking / Analysis
We use tools to analyze and optimize our website and for marketing purposes. Personal data will only be processed with your consent (Art. 6 para. 1 lit. a GDPR) and will not be passed on to third parties without it. You can revoke your consent to data processing for marketing and tracking purposes at any time.
Newsletter Analytics and Reporting – Mailchimp
Our newsletters contain tracking technologies to analyze opening and click behavior. This serves to optimize our content. We use Mailchimp (Intuit Inc., USA) to send our newsletter. Your email address and any other details (e.g. name) are processed exclusively for sending the newsletter. The processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can unsubscribe from the newsletter at any time via the unsubscribe link in each email campaign and thus revoke your consent at any time with effect for the future. Further information can be found at https://mailchimp.com/legal/privacy/.
Borlabs Cookie
Borlabs Cookie manages consent for cookies and tracking tools. Only data required for the approval or rejection of cookies is processed (e.g. cookie status, date/time of decision).
Rank Math SEO
Rank Math SEO may collect tracking or analysis data, e.g. for keyword analysis or search engine optimization. Personal data is only processed if you consent to its use.
Weglot/WPML Translation
Weglot and WPML translate our website into various languages. The IP address may be saved in order to automatically select the language. This data is only passed on for the technical implementation of the translation services.
Email / Contact / Forms
We process the personal data you provide in contact forms or e-mails (e.g. name, e-mail) exclusively for the purpose of processing your request (Art. 6 para. 1 lit. a and b GDPR). Data will only be passed on to third parties if this is necessary for communication.
SureMail
SureMail ensures that our emails are delivered reliably. This involves processing email addresses and SMTP data to enable delivery. The processing takes place on the basis of your consent or to process your request (Art. 6 para. 1 lit. a, b GDPR).
Cookies
Our website uses cookies to make the use of the website more user-friendly, secure and efficient – for example, to speed up navigation. The processing takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Types of Cookies
You can manage or delete the use of cookies at any time via your browser settings. Some functions of our website may then be restricted. The processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
Data Transfer to Third Countries
Some of the services we use transfer personal data outside the European Union or the European Economic Area (third countries), e.g. Mailchimp (newsletter), Google services (Google Ads, Tag Manager) and Weglot/MPML (language/IP).
The transfer only takes place with your express consent (Art. 49 para. 1 lit. a GDPR). Mailchimp and Google ensure data protection via EU standard contractual clauses (SCCs) or comparable guarantees. You can withdraw your consent at any time.
Use of Google Ads and Google Tag Manager
We use the Google Tag from Google Ads (Google LLC) on our website to measure form submissions (conversion tracking). Personal data is only processed if you actively consent to the use of tracking functions. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR (legitimate interest in the analysis, optimization and economic operation of our online offers).
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
Further information on data processing by Google can be found in Google’s privacy policy and in the Google Ads guidelines.
Google Search Console & PageSpeed Insights
We use Google Search Console and PageSpeed Insights (Google Ireland Limited) for the technical monitoring and optimization of our website. The Google Search Console is used to analyze search performance and troubleshoot errors and does not process personal user data, but aggregated data for website indexing. PageSpeed Insights analyzes the loading speed and also does not process any personal data. The use of these services is in our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to ensure the stability and efficiency of our website. Further information can be found in Google’s privacy policy.
Rights of the data subjects
You have the following rights:
To exercise your rights, please contact info@g-v-b.de.
Changes to the Privacy Policy
We reserve the right to amend this privacy policy as necessary to comply with new legal requirements or to take account of changes to our services. The last change to the privacy policy was made on 25.09.2025.
