{"id":10324,"date":"2024-08-21T12:30:25","date_gmt":"2024-08-21T12:30:25","guid":{"rendered":"https:\/\/g-v-b-shop.de\/privacy-policy\/"},"modified":"2026-02-09T14:47:02","modified_gmt":"2026-02-09T14:47:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/g-v-b-shop.de\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Privacy Policy<\/h1>

The protection of your personal data is of particular concern to us. In the following, we inform you about the collection, processing and use of your data in accordance with the applicable data protection regulations, in particular the GDPR. <\/p><\/div>\n\n\n\n

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Responsible for data processing<\/strong><\/h3><\/div>

GVB GmbH \u2013 Solutions in GlassNordstern-Park 252134 HerzogenrathPhone: +49 2406 6655880Email: info@g-v-b.de VAT ID: DE275411216Local Court Aachen HRA 16683Managing Directors: Mr. Norbert Braun and Mrs. Jana Strauch-Braun<\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Use and Disclosure of Personal Data<\/strong><\/h3><\/div>

We use the personal data provided by you exclusively:<\/p><\/div><\/div>\n\n\n\n

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<\/path><\/svg><\/span>To process your requests,<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>for the processing of contracts,<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>for technical administrative purposes, and<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>for the fulfillment of legal obligations.<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
Disclosure to Third Parties<\/strong><\/strong><\/h6><\/div>

Your personal data will only be passed on to third parties if:<\/p><\/div><\/div><\/div>\n\n\n\n

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<\/path><\/svg><\/span>for contract processing with e.g. shipping and payment service providers<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>for billing purposes<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>you have expressly consented.<\/span><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
Data Deletion<\/strong><\/strong><\/strong><\/h6><\/div>

Your personal data will be deleted as soon as the purpose of storage has been fulfilled or you revoke your consent, unless statutory retention periods prevent this.<\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Right of Revocation<\/strong><\/h3><\/div>

You can change or delete the personal data you have provided at any time. If you require assistance, please contact us. You can object to the processing of your data for direct marketing purposes at any time (Art. 21 GDPR). <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Weblinks to other Websites<\/strong><\/strong><\/h3><\/div>

Our online offer contains links to external websites. We have no influence on compliance with data protection regulations by their operators and accept no liability for this. Please inform yourself directly on the linked websites about their data protection guidelines. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Website Hosting<\/strong><\/strong><\/h3><\/div>

Our website is operated with WordPress and hosted by IONOS SE. WordPress itself does not process any personal data for its own purposes, but provides the technical basis. Personal data that you enter on the website (e.g. in the contact form or when placing orders) is processed exclusively within the scope of the plugins and functions we use. IONOS only provides the technical infrastructure and does not process your data itself. IONOS uses technical and organizational measures to protect your data. Further information on data protection at IONOS can be found here: IONOS Datenschutzerkl\u00e4rung<\/a> <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Legal Basis for Data Processing<\/strong><\/strong><\/h3><\/div>

The processing and storage of the required personal data takes place on the basis of the GDPR. It is carried out to fulfill the contract (Art. 6 para. 1 lit. b GDPR), e.g. for order and payment data, billing information and delivery addresses, as well as for communication in the context of order processing, and on the basis of your consent (Art. 6 para. 1 lit. a GDPR) for newsletters, marketing, analysis and tracking tools. Legal obligations (Art. 6 para. 1 lit. c GDPR), e.g. retention obligations, are also fulfilled. Your payment data is processed in accordance with Art. 6 para. 1 lit. b GDPR and includes in particular your name, your address and your contact information. If necessary, we use legitimate interest (Art. 6 para. 1 lit. f GDPR) for website optimization, IT security and protection against misuse; particularly sensitive data will only be processed with express consent (Art. 9 para. 2 lit. a GDPR). The data is stored in accordance with the statutory retention obligations. The processing takes place on the basis of your consent or for the fulfillment of the contract (Art. 6 para. 1 lit. a, b GDPR).<\/p><\/div><\/div>\n\n\n\n

Accounting<\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div>

We use Lexware Professional for invoicing and accounting. Your order and payment data will be processed and transmitted to our merchandise management system in order to fulfill the contract and to comply with statutory retention obligations (Art. 6 para. 1 lit. b, c GDPR). The software is operated in accordance with the applicable data protection guidelines. Further information can be found in Lexware’s privacy policy<\/a>. <\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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WooCommerce & Extensions<\/strong><\/strong><\/h3><\/div>

Management of orders and accounts: We use plugins to operate our online store. The plugins mentioned process personal data such as name, address, e-mail, telephone number and payment information, exclusively for the fulfillment of your orders and for the processing of the purchase contract; to process orders, create invoices and send deliveries. The processing takes place exclusively on the basis of your consent or for the fulfillment of the purchase contract (Art. 6 para. 1 lit. b GDPR). <\/p><\/div><\/div>\n\n\n\n

WooCommerce<\/strong><\/strong><\/strong><\/strong><\/h6><\/div>

WooCommerce supports the management of your order and the creation of the order confirmation. Your order and payment information is transmitted to our merchandise management system to process your order. You can find more information about WooCommerce’s privacy policy here: https:\/\/woocommerce.com\/privacy-policy\/<\/a>. <\/p><\/div><\/div><\/div>\n\n\n\n

German Market<\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div>

For the processing of your order, we use the German Market plugin to provide the legally required notices, checkboxes, and links to the Terms & Conditions and cancellation policy. The personal data you provide is processed for the purpose of order and shipping fulfillment and is only shared with the service providers necessary for this process. The plugin is operated in accordance with applicable data protection regulations. Further information can be found in the privacy policy<\/a> of the plugin provider, MarketPress. <\/p><\/div><\/div><\/div>\n\n\n\n

Flexible Shipping PRO<\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div>

These plugins enable individualized product options and flexible shipping calculations. Customer data such as product selection, delivery address and order information are processed. <\/p><\/div><\/div><\/div>\n\n\n\n

Plugins for Order Processing<\/h6><\/div>

Plugins such as Discount Rules, WC Min\/Max Quantities, and Shipping Notices process personal data only as part of order processing, for example for discounts, minimum quantities, and order notes. No data is shared with third parties. <\/p><\/div><\/div><\/div>\n\n\n\n

YITH WooCommerce Wishlist<\/strong><\/strong><\/strong><\/strong><\/strong><\/h6><\/div>

If you create wish lists, the data entered for this purpose (e.g. name, e-mail, products) will be stored in order to provide the function. The data is only used within our platform and is not passed on to third parties without consent. <\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Payment Service Provider<\/strong><\/strong><\/h3><\/div>

We use the following payment service providers to process your orders:<\/p><\/div><\/div>\n\n\n\n

PayPal<\/strong><\/strong><\/strong><\/h6><\/div>

If you pay via PayPal, your payment data will be forwarded to PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A., Luxembourg. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR. Further information on this can be found at: https:\/\/www.paypal.com\/de\/webapps\/mpp\/ua\/privacy-full<\/a><\/p><\/div><\/div><\/div>\n\n\n\n

Prepayment <\/strong><\/strong><\/strong><\/h6><\/div>

With the prepayment payment method<\/g>, payment is made by bank transfer to our bank account. The data required for the payment will be processed by your bank. The processing of your payment data is based on Art. 6 para. 1 lit. b GDPR, as the data processing is necessary for the fulfillment of the contract. <\/p><\/div><\/div><\/div>\n\n\n\n

Purchase by Invoice<\/strong><\/strong><\/strong><\/h6><\/div>

For payment by invoice, we collect the data required for invoicing and payment via Lexware Professional. Processing is carried out on the basis of Art. 6(1)(b) and (c) GDPR (contract fulfillment and statutory retention obligations). The data is stored in accordance with statutory retention periods.<\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Marketing \/ Tracking \/ Analysis<\/strong><\/strong><\/h3><\/div>

We use tools to analyze and optimize our website and for marketing purposes. Personal data will only be processed with your consent (Art. 6 para. 1 lit. a GDPR) and will not be passed on to third parties without it. You can revoke your consent to data processing for marketing and tracking purposes at any time. <\/p><\/div><\/div>\n\n\n\n

Mailchimp<\/strong><\/strong><\/strong><\/h6><\/div>

Our newsletters contain tracking technologies to analyze opening and click behavior. This serves to optimize our content. We use Mailchimp (Intuit Inc., USA) to send our newsletter. Your email address and any other details (e.g. name) are processed exclusively for sending the newsletter. The processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can unsubscribe from the newsletter at any time via the unsubscribe link in each email campaign and thus revoke your consent at any time with effect for the future. Further information can be found at https:\/\/mailchimp.com\/legal\/privacy\/.<\/a> <\/p><\/div><\/div><\/div>\n\n\n\n

Borlabs Cookie<\/strong><\/strong><\/strong><\/h6><\/div>

Borlabs Cookie manages consent for cookies and tracking tools. Only data required for the approval or rejection of cookies is processed (e.g. cookie status, date\/time of decision). <\/p><\/div><\/div><\/div>\n\n\n\n

Translation<\/strong><\/strong><\/strong><\/h6><\/div>

WPML translates our website into different languages. In the process, the IP address may be stored to automatically select the language. Data is only shared for the technical implementation of the translation services. No personal data is shared with third parties without your consent. <\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Emails \/ Contact Forms<\/strong><\/strong><\/h3><\/div>

We process the personal data you provide in contact forms or emails (e.g. name, email) exclusively for the purpose of processing your request (Art. 6 para. 1 lit. a and b GDPR). Data will only be passed on to third parties if this is necessary for communication. <\/p><\/div><\/div>\n\n\n\n

SureMail<\/strong><\/strong><\/strong><\/h6><\/div>

SureMail ensures that our emails are delivered reliably. This involves processing email addresses and SMTP data to enable delivery. The processing takes place on the basis of your consent or to process your request (Art. 6 para. 1 lit. a, b GDPR). <\/p><\/div><\/div><\/div>\n\n\n\n

reCaptcha<\/strong><\/strong><\/strong><\/h6><\/div>

Our website uses Google reCAPTCHA to protect against spam. In this process, data such as your IP address is transmitted to Google. For more information, please see Google\u2019s Privacy Policy<\/a>. <\/p><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Cookies<\/strong><\/strong><\/h3><\/div>

Our website uses cookies to make the use of the website more user-friendly, secure and efficient – for example, to speed up navigation. The processing takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.<\/p><\/div><\/div>\n\n\n\n

Types of Cookies<\/strong><\/strong><\/strong><\/strong><\/h6><\/div><\/div><\/div><\/div>\n\n\n\n
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<\/path><\/svg><\/span>Session-Cookies:<\/strong> Automatic deletion at the end of the browser session.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Persistent Cookies:<\/strong> Remain stored on your device until you delete them manually.<\/span><\/div>\n<\/div><\/div>\n\n\n\n
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You can manage or delete the use of cookies at any time via your browser settings. Some functions of our website may then be restricted. The processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Data Transfer to Third Countries<\/strong><\/strong><\/h3><\/div>

Some services we use transfer personal data outside the European Union or the European Economic Area (third countries), e.g., Mailchimp (Newsletter), Google services (Google Ads, Tag Manager, Google Analytics), and WPML (language\/IP). Such transfers only occur with your explicit consent (Art. 49(1)(a) GDPR). Mailchimp and Google ensure data protection through EU Standard Contractual Clauses (SCCs) or comparable safeguards. You can withdraw your consent at any time. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Use of Google Ads and Google Tag Manager<\/strong><\/h3><\/div>

We use the Google Tag from Google Ads (Google LLC<\/a>) on our website to measure form submissions (conversion tracking). Personal data will only be processed if you have given your active consent to the use of tracking features. The legal basis for this processing is Article 6(1)(f) of the GDPR, which covers the legitimate interest in analyzing, optimizing, and efficiently operating our online services. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Further information on data processing by Google can be found in Google’s privacy policy<\/a> and in the Google Ads guidelines<\/a>.<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Google Analytics Privacy Notice<\/strong><\/h3><\/div>

In our GVB online shop, we use Google Analytics 4 (GA4) to analyze website usage, optimize the checkout process, and improve the user experience. Only anonymized data on page views, product interactions, shopping cart activity, and orders is collected. Processing occurs only with your consent, which you can grant or withdraw via our cookie banner. Data may be transferred to the USA; Google LLC<\/a> safeguards it through Standard Contractual Clauses, although access by US authorities cannot be fully excluded. You can additionally prevent tracking by declining consent or using the Google Analytics browser add-on. Cookies are used solely for analytical purposes and help make our shop more user-friendly. The legal basis is Art. 6(1)(a) GDPR (consent) and, where applicable, Art. 6(1)(f) GDPR (legitimate interest). Further information can be found in Google\u2019s Privacy Policy<\/a>. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Google Search Console & PageSpeed Insights<\/strong><\/h3><\/div>

We use Google Search Console and PageSpeed Insights (Google Ireland Limited) for the technical monitoring and optimization of our website. Google Search Console is used to analyze search performance and fix errors and does not process any personal user data, only aggregated data for website indexing. PageSpeed Insights analyzes page loading speed and also does not process personal data. The use of these services is based on our legitimate interest under Art. 6(1)(f) GDPR to ensure the stability and efficiency of our website. For more information, please refer to Google\u2019s Privacy Policy<\/a>. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Rights of the data subjects<\/strong><\/h3><\/div>

You have the following rights:<\/p><\/div><\/div>\n\n\n\n

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<\/path><\/svg><\/span>Right of access<\/strong> (Art. 15 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to Rectification<\/strong> (Art. 16 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to Erasure<\/strong> (Art. 17 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to Restriction of Processing<\/strong> (Art. 18 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to Data Portability<\/strong> (Art. 20 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to Object <\/strong>(Art. 21 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to withdraw Consent <\/strong>(Art. 7 para. 3 GDPR)<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Right to lodge a complaint <\/strong>(Art. 77 GDPR)<\/span><\/div>\n<\/div><\/div>\n\n\n\n
<\/div>

To exercise your rights, please contact info@g-v-b.de<\/a>. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Changes to the Privacy Policy<\/strong><\/h3><\/div>

We reserve the right to amend this privacy policy as necessary to comply with new legal requirements or to take account of changes to our services. The last change to the privacy policy was made on 25.09.2025. <\/p><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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